Commission Fraud Detection – AI for DSA Auditing

Built an anomaly detection engine to audit Direct Selling Agent commissions and detect overpayments and irregular behavior.

A bank wanted to automate auditing of commission payouts to prevent abuse by agents gaming the disbursal system.

Business Challenges

Overpaid commissions due to misaligned rules
Difficult to detect fraudulent approval loops
Manual audits missed subtle anomalies

Plenum’s Solution

Built ML pipeline to detect DSA behavior outliers using PCA and clustering
Integrated commission logic with loan disbursal patterns
Created fraud alert dashboard for internal audit

Key Capabilities Used

Unsupervised Clustering
Behavioral Analytics
Commission Auditing
Alert & Case Review UI

Outcomes & Impact

Reduced commission abuse risks via early alerts

12%

Detected overpayment anomalies

80%

Improved auditor productivity with faster triage

Technologies

Implemented

Momentum AI

PCA

Inset BI

Sklearn

What Our Clients Say

As an ERP company, Plenum is trusted by professionals for insight-driven design, branding, and innovation.

Plenum showcases deep knowledge and a thorough understanding of every project they undertake. Their expertise allows them to anticipate challenges and provide effective solutions, ensuring smooth progress. This strong foundation, combined with clear communication, enables them to deliver high-quality results well ahead of schedule.

Khalid Abi Kahlil

CTOO SCB Bahrain

Plenum is one of the most professional and reliable companies. They are fully transparent throughout every project and consistently deliver well ahead of schedule. Their commitment to clear communication and timely completion truly sets them apart

Shehrazade Hasan

CTOO SCB Qatar

Discover Our Blog Articles

Stay updated with our ongoing blogs inclusive of tips, case study examples and expert views around the usage of AI, cloud services and ERP solutions to support business growth and operational effectiveness.