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Privacy Policy

Plenum Tech FZCO, a company incorporated under the laws of Dubai Silicon Oasis, United Arab Emirates (referred to herein as "Plenum", "we", "our" or "us") is committed to protecting your privacy online.
This Privacy Policy discloses the privacy practices for Plenum Tech's website and affiliated platforms, including all related sub-domains, services, and tools (jointly referred to as the "Website"). It describes the ways in which we collect, store, use, and protect the information you provide through our digital platforms. By interacting with our Website, you expressly consent to our handling of your personal data in accordance with the terms of this Privacy Policy.

PLEASE READ THIS POLICY CAREFULLY

By accessing or using our Website, you acknowledge that you have read, understood, and agreed to be bound by this Privacy Policy and the Terms of Use. If you do not agree, please exit the Website and do not use our services. For any questions, contact us at info@plenum-tech.com.

YOUR EXPRESS CONSENT TO COLLECTION & USE OF INFORMATION

We may collect information when you:

  • Visit or browse our Website
  • Sign up for newsletters or events
  • Submit contact or inquiry forms
  • Participate in surveys or feedback activities
  • Interact with our support or sales teams

By doing so, you grant Plenum the right to collect, store, process, and use your personal information, including but not limited to:

  • Full name
  • Email address
  • Phone number
  • Company name
  • Job title
  • IP address, device/browser type, and usage data

We use this information to:

  • Respond to inquiries and provide requested services
  • Improve our website and user experience
  • Send product, service, and marketing updates (with consent)
  • Analyze usage trends and business performance
  • Meet legal, compliance, or security requirements

DATA SHARED BY YOU

Plenum collects data in the following ways:

  • When you fill out a contact or service request form
  • When you subscribe to updates or submit an inquiry
  • When you download resources or participate in a digital event

DATA COLLECTED AUTOMATICALLY

We may use cookies, analytics tools, and server logs to automatically gather data such as:

  • IP address
  • Device type and browser
  • Pages visited
  • Session duration
  • Referral URL

This helps us enhance content and performance and ensure the security of our systems. For more information, please review our Cookie Policy [if applicable or coming soon].

SHARING OF DATA

Plenum does not sell your personal data to third parties. We may share selected data under strict confidentiality with:

  • Technology partners and service providers (e.g., hosting, analytics, CRM)
  • Regulatory or legal authorities (if required by law)
  • Third-party platforms used to improve our services (e.g., email campaign providers, chat support)

All third-party access is granted under data processing agreements and only for essential business purposes.

DATA RETENTION

We retain personal data for as long as necessary to fulfill the purpose it was collected for, including legal, accounting, or reporting requirements. When no longer needed, data is securely deleted or anonymized.

MARKETING COMMUNICATIONS

If you subscribe to receive updates from us, you agree to receive emails and occasional messages. You may opt-out at any time via the "unsubscribe" link or by emailing info@plenum-tech.com.

SECURITY MEASURES

We take security seriously. All data is stored on secured servers using industry-standard protocols, including encryption, firewalls, and access control. However, no online platform can be 100% secure. Users share data at their own risk and are encouraged to reach out if they suspect a breach.

YOUR RIGHTS

You have the right to:

  • Access, correct, or delete your data
  • Withdraw consent at any time
  • Request data portability
  • Object to data processing for direct marketing

To exercise your rights, contact info@plenum-tech.com.

COOKIES

We may use cookies to personalize your experience, analyze usage, and support functionality. You can control or disable cookies through your browser settings. Continued use of the Website implies consent to our cookie usage.

THIRD-PARTY LINKS

Our Website may contain links to third-party websites. Plenum is not responsible for the privacy practices or content of external sites. We encourage users to read the privacy policies of every site they visit.

CHANGES TO THIS POLICY

Plenum reserves the right to modify this Privacy Policy as needed. Any updates will be posted on this page with a revised effective date. Continued use of our Website after changes constitutes acceptance of the revised policy.

CONTACT US

Plenum Tech FZCO

Dubai Digital Park, Dubai Silicon Oasis

Dubai, United Arab Emirates

Email: info@plenum-tech.com

Website: www.plenum-tech.com