Retail ERP Transformation Finance & Operations Implementation
Modernized a retail group's operations using Microsoft Dynamics 365 F&O for finance, procurement, HR, and POS integration.
A retail business operating supermarkets, Ecommerce, and distribution units needed to centralize operations across finance, procurement, HRMS, and POS under one ERP system.
Business Challenges
- Fragmented financial reporting across entities
- Manual reconciliation and budgeting processes
- POS and loyalty system disconnected from ERP
- No central HRMS for payroll or leave tracking
Plenum’s Solution
- Deployed Microsoft Dynamics 365 F&O across entities
- Integrated POS systems with real-time financial posting
- Implemented budgeting, inventory management, and intercompany workflows
- Automated payroll, leave, and biometric attendance via HRMS
Key Capabilities Used
- Entity-wide financial consolidation
- POS to ERP integration
- Budgeting & workflow automation
- HRMS with payroll logic
Outcomes & Impact
Enabled real-time visibility into inventory and P&L
Improved forecasting accuracy for inventory and sales
70%
Reduced month-end financial closure time by
700+
Standardized HR processes across employees
Technologies
Implemented
Microsoft Dynamics 365 F&O
Power BI
POS Middleware
HRMS Module