Retail ERP Transformation Finance & Operations Implementation

Modernized a retail group's operations using Microsoft Dynamics 365 F&O for finance, procurement, HR, and POS integration.

A retail business operating supermarkets, Ecommerce, and distribution units needed to centralize operations across finance, procurement, HRMS, and POS under one ERP system. 

Group

Business Challenges

  • Fragmented financial reporting across entities
  • Manual reconciliation and budgeting processes
  • POS and loyalty system disconnected from ERP
  • No central HRMS for payroll or leave tracking

Plenum’s Solution

  • Deployed Microsoft Dynamics 365 F&O across entities
  • Integrated POS systems with real-time financial posting
  • Implemented budgeting, inventory management, and intercompany workflows
  • Automated payroll, leave, and biometric attendance via HRMS 

Key Capabilities Used

  • Entity-wide financial consolidation
  • POS to ERP integration
  • Budgeting & workflow automation
  • HRMS with payroll logic

Outcomes & Impact

Enabled real-time visibility into inventory and P&L

Improved forecasting accuracy for inventory and sales

70%

Reduced month-end financial closure time by

700+

Standardized HR processes across employees

Technologies

Implemented

Microsoft Dynamics 365 F&O

Power BI

POS Middleware

HRMS Module

What Our Clients Say

As an ERP company, Plenum is trusted by professionals for insight-driven design, branding, and innovation.

Plenum showcases deep knowledge and a thorough understanding of every project they undertake. Their expertise allows them to anticipate challenges and provide effective solutions, ensuring smooth progress. This strong foundation, combined with clear communication, enables them to deliver high-quality results well ahead of schedule.

Khalid Abi Kahlil

CTOO SCB Bahrain

Plenum is one of the most professional and reliable companies. They are fully transparent throughout every project and consistently deliver well ahead of schedule. Their commitment to clear communication and timely completion truly sets them apart

Shehrazade Hasan

CTOO SCB Qatar 

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