Unified Retail Experience – ERP-Integrated eCommerce & Mobile App Platform 

Launched an ERP-integrated eCommerce store with inventory sync, customer segmentation, delivery tracking, and loyalty logic. 

A retail group needed to digitize its physical store operations by launching a B2C online store connected to its back-end ERP system. 

Group

Business Challenges

  • Lack of real-time stock sync between retail and online store
  • No digital loyalty or customer tiering logic
  • Manual delivery tracking and promo code reconciliation
  • Inconsistent UX across web and mobile

Plenum’s Solution

  • Launched WooCommerce store integrated with Dynamics 365 backend
  • Built custom APIs for product sync, delivery updates, and loyalty logic
  • Enabled geo-based delivery charge and time slot selection
  • Developed cross-platform mobile app with login, cart, and payment features 

Key Capabilities Used

  • WooCommerce-D365 integration
  • Geo-delivery & promo engine
  • Digital loyalty & wallet logic
  • Mobile app with payment gateway 

Outcomes & Impact

Boosted customer acquisition via loyalty & wallet offers

Reduced cart abandonment with seamless checkout

100%

Real-time inventory sync reduced stockouts 

100%

Improved customer retention through segment-specific campaigns

Technologies

Implemented

WooCommerce

WordPress

REST APIs

Microsoft Dynamics 365 BC

Flutter Mobile App

What Our Clients Say

As an ERP company, Plenum is trusted by professionals for insight-driven design, branding, and innovation.

Plenum showcases deep knowledge and a thorough understanding of every project they undertake. Their expertise allows them to anticipate challenges and provide effective solutions, ensuring smooth progress. This strong foundation, combined with clear communication, enables them to deliver high-quality results well ahead of schedule.

Khalid Abi Kahlil

CTOO SCB Bahrain

Plenum is one of the most professional and reliable companies. They are fully transparent throughout every project and consistently deliver well ahead of schedule. Their commitment to clear communication and timely completion truly sets them apart

Shehrazade Hasan

CTOO SCB Qatar 

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